We love to hear your feedback, whether in public or private.


Reviews

Ensven helps me sleep. But I can only use it with the remote. Where can I get the app?

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RS - 4 May 2024

Ensven: Wonderful. The app is already loaded on the active pad. We have also sent you an email, and, you can also check the manual on how to access it.

The unit is working great so far, we love it.

*****

LeiLei C - 18 April 2024

Ensven: We love to hear it. Thank you.

We got the bed all set up. It rocked me off to sleep beautifully.

*****

Margaret Rasmussen - 2 April 2024

Ensven: Happy to hear this. Thank you.

Doesn’t help me. How can I return it?

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J Bybee - 28 March 2024

Ensven: Sorry to hear this. See email with the return instructions. Thank you.

I love the bed rocker!  I have PTSD from early childhood, pre-verbal trauma, & I've had sleep problems my whole life.  So far, the rocker seems like it's helping more than anything else I've ever tried.

***** 

SI - 18 February 2024

Ensven: We’re very happy to hear that Ensven helps you.

Wow, thank you Lisa for helping me to cancel the order I placed yesterday. That was very helpful and not at all painful. I’ve been in situations where trying to cancel an order was near impossible. I appreciate that very much. Have a wonderful weekend!

***** 

Robert - 15 February 2024

Ensven: No worries. Enjoy your weekend.

My son Dusty has cerebral palsy. Found this Ensven glider platform online. He loves it. He uses it mostly at night to help him sleep. Relaxes him a lot. Dusty and I recommend it highly. When I need to talk to someone they are always there to help. THANK YOU, Susie G.

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Susie G - 25 January 2024

Ensven: We’re happy to hear that Dusty likes it. Thank you.

We’ve had Ensven for a month now and it’s made a world of difference. I had forgotten what it feels like to be well rested. Thank you so much for giving me back this wonderful feeling.

*****

ST - 19 January 2024

Ensven: You are quite welcome. Thank you.

My husband absolutely loves our Ensven. Thank you.

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S Newton - 16 January 2024

Ensven: We’re happy to hear that. Thank you.

We set the bed rocker up and immediately realized it made me nauseated and scared our toddler, who we purchased it for. I was given a partial refund with a message that the rocker was damaged and needed to be cleaned.

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Zoe MR - 14 January 2024

Ensven: Thank you. We’re sorry it didn’t work for you and your toddler. We accepted your return and sent a refund. For a full refund items must be clean and without unreasonable damage. A few scuffs to the rubber covering of the platforms on which the bed legs stand are fine. If damage is more extensive or lots of cleaning is needed then we may send a partial refund. Thank you.

Hi! I have and it's great! Thanks for checking up on me.

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R Dalmas - 18 December 2023

Ensven: We’re happy to hear that. Thanks.

Please cancel and refund me. I haven’t received my Ensven and don’t want to wait any longer.

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Ashley H - 9 December 2023

Ensven: We’re sorry for the delay. Your full refund has been sent.

Thank you for sending me another remote control for free after I had lost my old one. More good news! The handyman placed my bed onto the bed rocker, and the bed rocker seems to be working well so far. I’m able to turn it on using either my laptop or the remote control.

*****

Kathleen C - 29 October 2023

Ensven: Our pleasure. Glad it’s working.

I had some motion sickness at first, but got over it. Now I do notice that I’m able to stay asleep longer and wake up more rested. I’ll recommend Ensven to others.

*****

T K - 17 July 2023

Ensven: Thank you. We’re happy to hear Ensven helps you stay healthy.

Hello. I purchased the bed rocker and received it last week. Unfortunately the product does not meet our expectations. Please send me information so I can return it. Thank you appreciate. 

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Diego M - 15 July 2023

Ensven: Thank you. We’ve sent you return info via email.

We got the rockers for our toddler and they’re great! Only request is for an update to allow maximum rocking time of 12 hours instead of 8 hours.  He wakes up at the 8 hour mark when it stops and we’d like him to sleep longer. 

*****

M Erickson - 11 July 2023

Ensven: Thank you. This is a great idea and we’ll incorporate this into the next update of the web-app. We’ll let all users know when that is ready.

The inventor of Ensven is a neuroscientist genius and I admire their work and understanding of moving the energy. Ensven is a breath taking experience. 

*****

Carmelina - 22 June 2023

Ensven: Thank you.

Delivery is taking too long. Please refund my money.

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Teymor - 16 June 2023

Ensven: Thank you. We’ve sent you a full refund. Please note that the delivery time is currently advertised as 2 to 4 weeks.

Received the package yesterday and the new unit is working perfectly. Thank you.  How do I get old unit back to you?

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Abel A - 13 June 2023

Ensven: Thank you. Glad to hear all is OK. You can send the old unit back in the same box, we’ll send you a label shortly.

I’ve been suffering from maintenance insomnia for years now and this did wonders in helping me fall back asleep quickly. I first heard about these bed rocking devices from Tim Ferris’ podcast about improving sleep and I had to try it. It does exactly as I’d hoped. One little criticism is the remote, I really didn’t like the design, so I broke open the handle, removed the switch and attached it to my bed frame. Now it feels “integrated” in my bed which I prefer. For the Ensven team, I recommend using screws and threads to assemble the remote rather than gluing it so it can be more easily be disassembled.

*****

Isaac H - 14 May 2023

Ensven: Thank you, also for the excellent suggestions sent here and via private message. We’ll be looking into making the remote control attachable to the bed frame.

p.s. The remote control has been changed and is now attachable to the bedframe, we sent one out to you. Thank you.

Ensven is just what I needed. Thank you.

*****

Jean - 25 April 2023

Ensven: You’re welcome. Thank you.

Ensven has difficulties rocking our bed as it sometimes stops. Our bed base weighs 272 lbs, our mattress 180 lbs. My husband and I weigh about 400 lbs. Our dogs weigh 115 lbs and 45 lbs. We also added a head board to the bed.

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JK - 23 April 2023

Ensven: Adding this up we get to 1,012 lbs, plus a headboard we don’t know the weight of. Ensven is rated for loads up to 1,000 lbs so your set up is a little above that. We can only think of perhaps getting the dogs to sleep off the bed. That would reduce the load by 160lbs. If that can’t be done and you prefer, please feel free to return your Ensven.

The bed rocker is beautiful. Works great.

*****

Jim Burkitt - 14 April 2023

Ensven: Thank you.

I love getting rocked to sleep. Ensven rocks.

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Heidi - 18 March 2023

Ensven: Thank you. Keep on rocking.

I just wanted to let you know that I absolutely love the bed rocker. It arrived on Wednesday and we’ve used it 2 nights now. You have all done an amazing job.

*****

Lora R - 10 March 2023

Ensven: Thank you.

Ensven gives me motion sickness. How can I return it?

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Athena - 13 Feb 2023

Ensven: Sorry to hear this. We’ll send you a return label.

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Anonymous - 7 Feb 2023

Didn’t work for us. Returned.

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Ed S - 5 Feb 2023

Ensven: Sorry to hear this. OK, we’ll watch out for it.

We use this under our son’s Montessori bed. It works perfectly.

*****

L - 28 Jan 2023

Ensven: It’s nice to hear that it worked out. Thank you.

I’ve been waiting for months. Please send me a full refund, enough is enough.

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Greta M - 12 Jan 2023

Ensven: We’re sorry it takes so long to get through the mountain of orders. We sent you a full refund. Thank you.